FAQ
Is it safe to use on any phone?+
Yes — it works using sound, not heat or suction, so there's nothing that can damage your phone's speaker or internals. It's safe for both iPhone and Android.
I ran a cleaning cycle and it's still muffled — what now?+
It's completely normal to need 2-3 cleaning cycles for stubborn trapped water. Let your phone air-dry speaker-down for 10-15 minutes between cycles. If it's still muffled after several tries and a full day of drying, it may be actual water damage rather than trapped moisture.
How do I request a feature or report a bug?+
- Go to the report page.
- Fill in the form and send it.
- I will respond via email.
How do I remove ads in the app?+
- Ads are only shown to non-Pro users.
- To disable ads, purchase a subscription or a one-time Pro upgrade if the app offers one.
How do I cancel a subscription?+
On iOS/iPadOS/macOS:
- Settings → your name → Subscriptions, then select the subscription to cancel.
- Or go directly to Apple Subscriptions.
On Android:
- Play Store → your profile → Payments & subscriptions → Subscriptions.
- Or go directly to Play Store Subscriptions.
How do I uninstall the app?+
On iOS/iPadOS/macOS:
- Hold the app icon on your home screen and tap the delete icon.
- Or go to Settings → General → iPhone Storage, select the app, and tap Delete App.
On Android:
- Hold the app icon and drag it to the uninstall icon.
- Or go to Settings → Apps, select the app, and tap Uninstall.
Disclaimer: if your data isn't saved to the cloud, it will be lost — data is stored locally on your device.
What should I do if the app stopped working?+
Some basic troubleshooting steps:
Restart the device (no data lost):
- Hold the power button and slide to power off.
- Wait 10 seconds, then turn it back on.
Clear cache or reinstall (data will be lost — back it up first):
- On Android: Settings → Apps → select the app → Clear cache / Clear data.
- On iOS/iPadOS/macOS: delete the app and reinstall it from the App Store.
How do I restore purchases?+
- Open the app and go to Settings.
- Tap Restore Purchases.
How do I update the app?+
- Open the App Store or Play Store.
- Go to the updates section.
- Find the app and tap "Update".
How do I change the app language?+
- Open the app and go to Settings.
- Select "Language".
- Choose your preferred language from the list.
How do I enable notifications?+
- Open the app and go to Settings.
- Select "Notifications".
- Toggle the switch to enable them.
Do you offer a discount?+
Not at this moment.
How often are updates released?+
Roughly every 2-3 weeks, depending on the app.
